Our warranty encompasses manufacturing/workmanship and material defects arising within the specified period, applying to furniture used in standard household conditions.
However, it’s essential to note that our limited warranty excludes coverage for:
- Normal wear and tear.
- Damage caused by cuts, scratches, impacts, or accidents.
- Incorrect storage, assembly, or installation, inappropriate use, or cleaning with improper methods or products. (For instance, upholstered furniture may lighten if exposed to direct sunlight.)
- No warranty is provided for upholstery, coverings, or cushion covers.
- Damages resulting from product use beyond its intended purpose or the natural course of wear and tear.
- Solid wood may contract and expand in response to seasonal climate variations over time; however, this is not covered under warranty. (Applies to solid wood furniture)
- Natural characteristics of wood, such as glue lines, are not considered defects and are not covered under warranty. Claims related to seasonal splits or joint openings are limited to the warranty period from the time of purchase. (Applies to solid wood furniture)
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